123Spins Casino Privacy Policy
At 123Spins Casino, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you access and use our services at 123spins.com. We encourage you to read this document carefully so you understand your rights and our obligations as your data controller. Our platform is operated by Jumpman Gaming Limited, registered at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ.
Who We Are
Here at 123Spins Casino, we operate under licences issued by the UK Gambling Commission (account number 39175) for players in Great Britain, and the Alderney Gambling Control Commission for eligible non-UK customers. We are fully accountable for the personal data you share with us when you register an account, make a deposit, or participate in any of our promotions, including the 123spins welcome bonus and our ongoing 123spins promotions.
What Information We Collect
When you create an account or interact with our services, we may collect the following categories of personal data:
- Full name, date of birth, and contact details (email address, phone number)
- Residential address and proof of identity documentation
- Financial information, including payment method details (debit card, PayPal, Skrill, Neteller, Paysafe Card)
- Transaction history, including deposit and withdrawal records
- Gaming activity and session data across our 600+ slot games and live casino offerings
- Device information, IP address, browser type, and operating system
- Communications you send to us via email or live chat support
- Responses to promotions, including participation in the Mega Reel, Daily Wheel, and other 123spins bonuses
How We Use Your Information
We at 123Spins Casino use the personal data we collect for clearly defined, lawful purposes. We do not sell your data to third parties for marketing purposes. Below are the primary reasons we process your information:
Account Management and Service Delivery
We use your data to create and manage your account, process your transactions, verify your identity, and ensure you can access all features of our platform — from 123 spins free spins promotions to table games and our live casino section. Our platform is fully mobile-compatible, and we process your data the same way regardless of whether you access us via desktop or 123 spins mobile browser.
Legal and Regulatory Compliance
Our 123Spins Casino operations are subject to strict regulatory requirements. We are obligated to verify your age and identity, implement responsible gambling measures, conduct anti-money laundering checks, and comply with all applicable UK and Alderney jurisdiction laws. We may retain your data as required by our licensing bodies even after account closure.
Customer Support
We process your data when you contact our support team via live chat (available Monday–Friday, 9am–4pm) or via email. This allows us to resolve your queries efficiently and maintain a record of your interactions with us.
Marketing Communications
With your consent, we may send you information about our latest 123spins casino offers, including new game launches, tournaments such as Golden Goal Rewards, and special promotions like Fluffy Fridays and Happy Hours. You may opt out of marketing communications at any time by contacting us or updating your account preferences.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website to enhance your browsing experience, analyse site traffic, and personalise content. Cookies help us understand how our players interact with the 123spins casino online platform so we can continually improve our services. You can control your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website.
How We Share Your Information
We may share your personal data with trusted third parties only where it is necessary and lawful to do so. These include:
- Payment providers — to process your deposits and withdrawals securely
- Game providers — including NetEnt, Pragmatic Play, Playtech, Blueprint, and others, to deliver our gaming content
- Identity verification services — to fulfil our KYC and AML obligations
- Regulatory and law enforcement bodies — when required by law or court order
- Dispute resolution bodies — such as eCOGRA (for UK customers) or the Alderney GCC (for non-UK customers) in the event of a complaint
- IT and platform service providers — who support the operation of our site under strict data processing agreements
We ensure that all third parties we work with adhere to appropriate data protection standards. We do not transfer your data outside of the UK or EEA unless adequate safeguards are in place.
Data Retention
We retain your personal information for as long as your account is active and for a minimum of five years following account closure, as required by our regulatory obligations. In some circumstances — for example, where we are required to retain records for legal or compliance reasons — we may hold your data for longer periods. Once the retention period has expired, we securely delete or anonymise your data.
Your Rights as a Data Subject
Under applicable data protection legislation, including the UK GDPR, you have a number of rights in relation to your personal data. At 123Spins Casino, we are committed to upholding these rights:
- Right of Access — You may request a copy of the personal data we hold about you
- Right to Rectification — You may ask us to correct inaccurate or incomplete data
- Right to Erasure — In certain circumstances, you may request that we delete your personal data
- Right to Restrict Processing — You may ask us to limit how we use your data in specific situations
- Right to Data Portability — You may request your data in a structured, machine-readable format
- Right to Object — You may object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at complaints@jumpmangaming.com. We will respond to your request within the legally required timeframe. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.
Security of Your Data
We take the security of your personal information seriously. Our 123Spins Casino platform employs industry-standard encryption, secure servers, and access control measures to protect your data from unauthorised access, loss, or disclosure. All payment transactions are processed through secure, encrypted channels. We regularly review and update our security procedures to ensure your data remains safe at all times — so you can be confident that 123 spins is safe and 123 spins legit in all its data handling practices.
Responsible Gambling and Data Use
We use your personal and gaming data to support our responsible gambling commitments. This includes monitoring your activity to identify patterns that may indicate problem gambling and enforcing affordability thresholds where applicable across all Jumpman Gaming sites. We may use this data to contact you with safer gambling resources or apply account restrictions in your best interest.
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to check this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. You can reach our support team by email at complaints@jumpmangaming.com or via the live chat function available on our site. We aim to respond to all enquiries within two business days. Our registered business address is: Jumpman Gaming Limited, La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ.
Content updated: July 12, 2026